At Elire, we are committed to delivering your orders efficiently and in a timely manner. Please review our shipping options and guidelines below.
Domestic Shipping
USA
Insured Express Shipping (2 Business Days) - $6.95
Standard Shipping (10 Business Days) - free
Canada
Insured Express Shipping (2 Business Days) - $8.95
Standard Shipping (10 Business Days) - free
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Tracking: Once your order is shipped, you will receive a confirmation email with a tracking number to follow your package's journey to your doorstep.
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Delivery: We partner with reliable carriers to ensure your package arrives safely. If your order experiences any delays, please contact us for assistance.
Australia
Insured Express Shipping (2 Business Days) - $8.95
Standard Shipping (10 Business Days) - free
UK
Insured Express Shipping (2 Business Days) - £4.95
Standard Shipping (10 Business Days) - free
Other countries
DHL International Express Shipping (5 Business Days) - $6.95
DHL International Shipping (10 Business Days) - free
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Tracking: All international orders come with tracking information, which will be provided in your shipment confirmation email.
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Customs and Duties: Please be aware that international shipments may be subject to customs fees, taxes, or duties, depending on your country’s regulations. These additional costs are the responsibility of the customer and are not included in the shipping charges.
Processing Time
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Order Processing: Orders are processed within 1-2 business days. Please note that processing times may be slightly longer during peak seasons or sales events.
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Order Changes: Once your order is placed, we are unable to make changes or cancellations. Please ensure all details are correct before submitting your order.
Shipping Delays
While we strive to meet our shipping estimates, please note that unexpected delays may occur due to weather, carrier issues, or customs processing for international orders. If you experience any significant delay in receiving your order, please reach out to our customer service team, and we will do our best to assist you.
Lost or Stolen Packages
Elire is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If your package is marked as delivered and you have not received it, please contact the carrier directly. If you require additional assistance, our support team will be happy to help.
Contact Us
For any questions or concerns regarding your shipment, please feel free to contact us at support@elireskincare.com, and we will be happy to assist you.
Thank you for choosing Elire! We look forward to delivering your order soon.